Schedule change requests overwhelm counselors following system errors

Riley Hawkinson

Although schedule request changes have been closed for the past two weeks, students are still facing immense difficulty trying to get access to the classes they need. 

Prior to the first day of school, it was announced on Naviance and through email that students would have to go on the Wilson website or scan one of the many QR codes placed around the building in order to request a schedule/class change. Students were given from Monday, August 30 to Friday, September 3 to submit class change requests. The counselors had 15 days, until Monday, September 13, to process 718 class change requests.  

With counselors facing hundreds of schedule change requests, delays in correct schedules were imminent. However, students that switched into their correct classes late will have to make up for all of the work that they missed. 

Freshman Wilson Holman was switched into a pre-AP Spanish class four days after the class began. “I had four or five assignments I had to do over the weekend, and it took about two hours to do,” Holman said. Relative to the roughly 6 hours of class missed, two hours is not a large amount of work, likely due to the forethought of teachers. Teachers were expecting delays in correct rosters and planned accordingly. Social studies teacher Allegra Penny adjusted her assignments to tailor to incorrect schedules.

“[Teachers] have a mandate that we need to give at least two grades every five class days, so I was trying to balance that with the idea that I knew students would be coming in late, so some of my first grades were for less minor things,” Penny said, adding, “I knew to expect an influx of students.” 

The schedules initially posted on Aspen were more inaccurate than they had been in previous years, causing entire schedules to be faulty. When schedules were released in Aspen on August 24, students were confused after seeing obviously incorrect schedules, and riddled with stress after realizing they would have to get their schedules fixed. 

“After switching two of my science classes around, all of my classes from first and second semester were messed up. It was really stressful,” junior Tomas Foxley said. Wilson’s counselors were also mystified by the scheduling process.

“I really wish I knew,” counselor Ramona Singletary-Robertson said when asked why this year was so difficult schedule-wise,“We’ve been trying to figure that out ourselves, because this year was really challenging. It was taxing. It was stressful… for me personally it was one of the most difficult years I’ve had in education.”

 As a result of the effort of Wilson’s counselors tirelessly processing schedules, Bargeman stated in his weekly newsletter on September 12 that all schedule changes were nearing completion.•